# Pick Up Service at Malpensa Airport

  Details   Written by: Adrian    Read Time: 3 mins   Published: 28 January 2026    Hits: 647

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# Pick Up Service at Malpensa Airport – A Personal Guide

Hello visitor!
My name is **Adrian**, I am the owner of **Milanobycar**, and very often I am also the driver who will personally pick you up at **Malpensa Airport**. In this short guide, I’d like to explain how our **Malpensa Airport pick-up service** works, so you can arrive relaxed and know exactly what to expect.

### International and Non-Schengen Arrivals – Terminal 1, Area B

If you are arriving on an **intercontinental flight** from **Asia, the Middle East, the USA, Canada, South America**, or from any **non-Schengen country**, you will land at **Malpensa Airport Terminal 1, Area B**.

In recent months, there have occasionally been **delays at passport control**. Normally, the whole process—passport control plus baggage claim—takes **around one hour**, but sometimes it can be longer. Please don’t worry: **we will wait for you**, even if your arrival is delayed.

The most important thing is to **keep us informed**. If you notice that passport control is taking longer than expected, please contact us using the **phone number listed in your booking**, or reach out directly to your driver if you already have their contact.
The easiest way is **WhatsApp**, but an **SMS** is also perfectly fine.

Very rarely, luggage can be delayed or lost, and you may need to fill out a declaration at the airport. If this happens—especially if you are already late—please let us know that you need **extra time**, just to be safe.

Once you have collected your luggage (unless you are travelling with hand luggage only), you will pass through a door into the **first public arrival area**, where people are waiting for passengers.
Your driver will be **waiting just outside the baggage claim area**, holding a **sign with your name or booking name**, usually **near Exit 8**.

In simple words: we wait **immediately after the baggage claim exit**, so you can spot us easily.

### Schengen and Domestic Arrivals – Terminal 1, Area A

If you are arriving on a **domestic flight** or from a **Schengen country**, you will arrive at **Terminal 1, Area A**. There is **no passport control** in this case. You simply collect your luggage and exit into the arrival area.

Your driver will be waiting **inside the airport**, close to **Exit 3**, with a sign showing your name or reservation.
As mentioned before, if your luggage is delayed and you need more time, please inform us as soon as possible.

### Terminal 2 – EasyJet Flights

Malpensa Airport also has **Terminal 2**, which is currently used **exclusively by easyJet low-cost flights**. Terminal 2 has **one single arrival exit**.

Here as well, your driver will be **inside the airport**, waiting with a **sign displaying your name or booking reference**, making the meeting point very simple and stress-free.

### Stay in Touch – We’re Here for You

If you need any assistance before or after landing, you can contact me directly by **phone or WhatsApp at +39 335 821 0912**, or by email at **<a class="decorated-link cursor-pointer" data-end="3288" data-start="3268" rel="noopener">This email address is being protected from spambots. You need JavaScript enabled to view it.</a>**.

With Milanobycar, your **Malpensa Airport pick up service** is designed to be smooth, reliable, and personal—starting from the moment you land in Italy.

I look forward to welcoming you in Milan.

Warm regards,
**Adrian**
Owner &amp; Driver – Milanobycar

## [![](https://www.milanobycar.com/images/book-now-your-transfer.webp)](https://www.milanobycar.com/booking/tblight "book now your car")

### What Our Clients Say on TripAdvisor

⭐⭐⭐⭐⭐ “Excellent chauffeur service in Milan, punctual and very professional.”
– Verified TripAdvisor Guest

⭐⭐⭐⭐⭐ “Luxury car, polite driver, and smooth airport transfer.”
– TripAdvisor Reviewer

⭐⭐⭐⭐⭐ “MilanoByCar was AWESOME!!! Never had to worry about a thing! Drivers were Fantastic.”
– TripAdvisor Reviewer

⭐⭐⭐⭐⭐ “MilanoByCar was AWESOME!!! Never had to worry about a thing! Drivers were Fantastic.”
– TripAdvisor Reviewer

⭐⭐⭐⭐⭐ “We had a wonderful experience with our driver during our recent trip. From the moment we were picked up, everything felt seamless and professional.”
– TripAdvisor Reviewer

**[ Read more reviews on TripAdvisor ](https://www.tripadvisor.com/Attraction_Review-g187849-d13385506-Reviews-MilanoByCar-Milan_Lombardy.html)**

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